The Vyze Growth Engine Blog

Keeping you up to date with the latest trends in retail, ecommerce, and customer experience.

How Retail Credit Can be a Powerful Loyalty Driver

Retaining customers and winning repeat sales has never been more important as retailers face increasing competitive pressure. This is true now more than ever, since just a few retailers control such a large share of consumer shopping. The top 10 mer...

How Retail Credit Fits into Your eCommerce Strategy

Retailers, you are ever the optimists. There were some major retail winners and losers in 2017, but as a whole, 60 percent of you rate the state of the overall retail sector as “very healthy”. That’s according to our Vyze Merchant Credit Report...

What Retailers Need to Fix in Their Online Experience

The online shopping experience has improved dramatically since the birth of ecommerce, but let’s face the facts -it could still use some work. Just think about the steps in your own online shopping journey, and you’ll know why. How many times hav...

How eCommerce Retailers Made Big Gains with Loyalty in 2017

The books are closed on the 2017 holiday shopping season, and it definitely didn’t disappoint. Retailers came up with all kinds of interesting strategies last year, making it seem like the retail industry’s version of the popular HBO show “Game...

What to Expect from Retail in 2018

To say that retail has had quite the year would be nothing short of an understatement. To sum it up best, 2017 was a year that challenged the paradigm of retail. Plagued with high profile store closures, ecommerce gaining more shares of the market, a...

What Retail Conferences to Attend in 2018

With the holidays behind us, retailers and brands are looking to hit the ground running in 2018. In the midst of what some may call a retail revolution, retailers are eager to keep up with the latest trends to best serve their customers. The retail c...

What’s Happened So Far in the 2017 Holiday Shopping Season?

The 2017 holiday shopping season started with a bang.  According to data collected by Adobe Analytics, consumers have already spent an estimated $65.15 billion during the 2017 holiday shopping season.  And of that $65.15 billion, over $1 billion pe...

What Consumers are Buying this Holiday Season

The holiday shopping season is upon us. With some of the largest shopping days of the year under our belt, retailers have gotten a taste of what consumers expect from them this year. This consumer preference is evident as we look at the results from ...

How Retailers Can Stand out in the 2017 Holiday Shopping Season

The 2017 holiday season has arrived, and every retailer is wondering the same thing: how will we fare this year?  Preparations have been underway for months as retailers scramble to anticipate the desires of this year’s holiday shoppers. And if sa...

5 Retailers Paving the Way with Great Customer Experiences

It’s arguably the biggest buzzword of the year in the retail industry: customer experience. Retailers are obsessed with customer experience, yet struggle to put their finger on just what facet of their business they should focus on to reach more lo...

Are Outdated Retail Credit Options Costing You Sales?

Today’s shoppers are asking for more out of every interaction during their shopping experience, and when it comes to the credit options they want, it is no different.  In fact, according to an eNation study of over 2,000 consumers, 42% of consu...

How Retail Credit Plays a Part in the Evolution of Brick & Mortar

“Survival of the fittest” isn’t on the tip of your tongue when describing the retail industry.  But that’s what’s happening right before our eyes: the market is performing natural selection on retailers across the globe.    Unlike the an...

What Millennials and Gen Z Really Want at Checkout

We’ve seen the headlines: “Millennials only like shopping on their phones”, “Younger Generations Hate Credit Cards”, “Millennials and GenZ aren’t loyal customers”, and the list goes on and on. The press today has painted the picture t...

What it means to be Amazon Proof

These days, it seems that no business is immune to the Amazon effect. Grocery chain stocks (Costco, Target, and Walmart among them) lost a combined value of $12 billion at the end of August. The loss, coincidentally, occurred after an announcement th...

Using Sales Associates to Boost Customer Loyalty

There’s a myth that retail sales associates will be irrelevant with the dawn of new checkout technology and will be the first thing to go when retailers look to cut costs. This couldn’t be further from the truth as retailers rush to hire more sal...

What Stores’ Top 100 Retailers are Doing Right

It has been called the beginning of the retail apocalypse. However in the midst of closing storefronts, news of bankruptcy, and slow summer sales, retail continues to grow. In fact, sales are up 2.8% from last year. Why is this? It’s not the end of...

How To Give Your Shoppers More Ways To Buy

It’s already been a long year for CE retailers. There’s the proposed $1 trillion Border Adjustment Tax (BAT)currently under consideration in DC; the end of hhgregg with more than 220 stores standing empty across the country; not to mentio...

Half Way to the Holidays: What Retailers Should Do Now to Get Ahead

The month of June signifies many different things. The kickoff of summer, the end of Q2, and the halfway point to the holiday shopping season. While it may seem impossible to begin thinking about anything holiday related as the summer sun blazes outs...

Webinar Recap: 8 Customer Dynamics Driving Retail Credit Changes

News of store closings, the domination of a hand-full of ecommerce players, and executive leadership shake-ups are evidence of a changing retail landscape. However, in the midst of this shifting industry some retailers have continued to thrive. We wo...

How Changing Customer Credit Preferences are Shaping Checkout

How customers liked to shop 20 years ago differs wildly from today. With rapid tech innovation, comes rapid change. To best serve these modern shoppers, retailers have been quick to adopt novel retail innovation, like virtual reality, personalization...

Webinar Recap: Why Retailers are Rethinking Payments

When it comes to your customers, you’re borderline obsessed with them. You yearn to provide them with the best customer experience out there when they are shopping in your store or online. You look to recognize patterns in their shopping habits, ho...

The Power of Financing: An interview with Michael Marcus

Retailers are underestimating the value of financing as part of the marketing mix. That’s the view of Michael Marcus, an expert in the field of retail financing. He believes that a lack of awareness about how technology has transformed both the adm...

How Retailers Can Win Omnichannel with Financial Technology

With the growing prominence of ecommerce, many industry experts have been led to think that this could be the end of brick-and-mortar storefronts, as we know them. In reality this is far from the truth. This isn’t the end of in-store nor is it the ...

Interview with Don Kingsborough: What the Vyze Platform Means for Retailers

Maintaining a competitive edge in the retail business is a relentless challenge. Today’s consumers are empowered by information and choice. They know that a hyper competitive retail market offers plenty of alternatives, both online and in stores, ...

How Fintech Platforms will Redefine the Customer Experience

Today’s retailers all have at least one objective in common: optimize the customer experience. In the age of innovation, with technology like AI, predictive analysis, and personalization, retailers are quick to adopt the latest and greatest solutio...

5 Key Takeaways From The State of Retail Lending in 2017 Webinar

As a retailer, you know how valuable credit is in acquiring customers and driving sales. However there are certain aspects of your credit program that you may be overlooking. During our State of Retail Lending in 2017 we sat down with five industry l...

An Interview with Former Macy’s Head of Credit: Credit Experiences at Checkout

Let’s face it, getting in-store credit today can (but doesn’t have to) be a chore. Too often customers have to take the time to fill out a lengthy credit application and wait only to find out they weren’t approved. Which then leads to that awkw...

A Consumer Financing Carol: Programs of Past, Present & Future

For retailers one of the most stressful times of the year is the holiday shopping season. Between new holiday hiring, managing inventory, and sales promotions to get customers into the store, a holiday headache can ensue. For many customers during th...

5 Trends for Retail Consumer Financing in 2017

At the end of every year, retailers dive head first into planning mode. This includes strategizing, setting goals, and most importantly figuring out how to execute on them in the coming year. For retailers sizing up the trends for 2017, some of the b...

The 3 Keys to Understanding Financing for Each Generation

Want the cliffs notes version? Skip to the bottom of this post and check out the infographic.  Retail marketers are constantly tasked with figuring out different ways to cater to the next generation of shoppers: millennials. With over 75 million pe...

6 Best Practices for Fighting Online Retail Fraud

As the shift from customers shopping in-store moves online, retailers are not only faced with providing a great online experience but also insuring that this process is safe and secure every step of the way for their customers. With the growing ecomm...

How Industry Conferences are Valuable to Your Credit Strategy

With 2017 just around the corner, you have most likely already gone into planning mode. With your holiday sales strategy set in place and ready to go, next on the docket is figuring out how you can drive sales and meet your revenue goals in the upcom...

9 Numbers Every CFO Should Know About Retail Credit

By: John Whitmarsh, CFO  & Matt Welton, VP of Lending When was the last time that you sat down and actually dug into your private label credit program to figure out where the growth opportunities and weaknesses were? Chances are it’s not somet...

Eliminate “False Security”: 5 Ways to Stay PCI Compliant

By: Terence Spielman and Denis Brooker It’s seems that barely a week goes by without hearing about another major security breach at a mega-retailer, bank or other large organization. One thing that many of these organizations have in common: most, ...

Go Beyond “Big Data” To Build Accurate Forecasts

Producing accurate sales forecasts is by no means an exact science for retailers. But economic and competitive pressures, fluctuating sales, and dramatic changes in consumer purchasing behavior has made it downright perplexing. Trying to pinpoint exa...

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